Simon Johnson Delivery and Shipping

During this period of uncertainty, it is important to maintain some sense of normality. One such way is to share a good home cooked meal – Simon Johnson have put together some fresh hampers and chosen a selection of our favourites cheese that can now be home delivered in Sydney and Melbourne.  This will hopefully make life a little easier and bring a moment of culinary bliss to your life.

The following are the delivery and shipping options for Simon Johnson. The options include Home delivery within a designated radius of the Simon Johnson Alexandria and Toorak Retail Stores. If you live outside this area you can Click and Collect from the retail store. Australia Post is also available for other areas.

Please note:  Dairy or chilled items (Caviar, Cheese etc) need to be kept cold during transport and cannot be shipped via Australia Post. 

Chilled Goods Delivery Options

Simon Johnson offers FREE home delivery within approx 20km of the Providore’s Market in Alexandria. If your suburb isn’t included you can choose to click and collect from 24A Ralph Street Alexandria, 2015 NSW.

Delivery Schedule

  • Order Monday to Thursday by 3pm for next day delivery.
  • Orders placed on Friday by 3pm will be delivered on Monday.
  • Orders placed on Saturday & Sunday will be delivered on Tuesday.

Eligible Products
All the chilled or refrigerated items that we can home deliver in Sydney are found in the home delivery section here

Delivery Postcodes

This list is an approximate list of postcodes that are inside our Sydney home delivery network. Shipping charges will be confirmed on checkout.

Chilled or refrigerated items can only be ordered for courier delivery within 15 km from the Toorak Retail store for $15.95. All the chilled or refrigerated items that we can home deliver are found in the home delivery section – you may add other shelf stable products, but not fresh or cold. 

Free Courier Delivery is available inside our Melbourne Home Delivery Network for orders over $225 

We will deliver within 24 to 72 hours from placing your order – Monday to Friday Sorry no Saturday or Sunday deliveries.

PLEASE NOTE – Recipient must be at home to receive delivery as the goods are fresh and cannot be left unattended. If you are not home to receive the order then collection will need to be organised from our Toorak store. Any additional delivery will be charged an additional rate.

If you are outside the 15km radius please contact the store for more options  via email: toorak@simonjohnson.com or call 03 9644 3633. You can also click and collect from 471 Toorak Rd, Toorak VIC 3142.

Eligible Products
All the chilled or refrigerated items that we can home deliver in Melbourne are found in the home delivery section here

Delivery Postcodes

This list is an approximate list of postcodes that are inside our Melbourne home delivery network. Shipping charges will be confirmed on checkout.

Free Courier delivery is available inside our Melbourne Home Delivery Network for orders over $225. 

You can Click and Collect chilled goods from the following Simon Johnson stores. 

New South Wales

  • Providore’s Market – 24A Ralph St, Alexandria 2015
  • Northbridge Retail Store – Shop 25, 79-133 Sailors Bay Road, Northbridge 2063
  • Woollahra – 55 Queen St, Woollarha 2025

Victoria

  • Simon Johnson Toorak Retail Store – 471 Toorak Rd, Toorak 3142

Western Australia

  • Subiaco Retail Store – 169 Rokeby Rd, Subiaco 6008

Chilled Goods FAQ

The Simon Johnson chilled home delivery network is constantly expanding. We currently offer home delivery in Sydney within approx 20km from Alexandria Providore’s Store. We also offer Home delivery in Melbourne within 15km from the Toorak Retail Store.

To maintain freshness, your chilled order will be picked, packed and shipped from the nearest Simon Johnson store. 

Sydney Home Delivery

  • Order Monday to Thursday by 3pm for next day delivery.
  • Orders placed on Friday by 3pm will be delivered on Monday.
  • Orders placed on Saturday & Sunday will be delivered on Tuesday.

Melbourne Home Delivery
We will deliver within 24 to 72 hours from placing your order

Simon Johnson have created some amazing meal kits, hampers and added some of our most popular items to our home delivery network. 

Sydney Home Delivery (20km from Alexandria)
All the chilled or refrigerated items that we can home deliver in Sydney are found in the home delivery section here

Melbourne Home Delivery (15km from Toorak)
All the chilled or refrigerated items that we can home deliver in Melbourne are found in the home delivery section here

These are the only chilled products that can be Home Delivered. You can add other dry products to your order at any time.

Chilled items like cheese or caviar have to be kept at the ideal temperature to ensure they reach you as fresh as when they left our store. Due to this they can only be delivered if you are inside our Home Delivery Network. 

  • Sydney 15km from Alexandria Providore’s Store
  • Melbourne – 15km from the Toorak Retail Store

Unfortunately we cannot ship Chilled items outside of this network. You can still order our range of dry goods.

Yes. If you are inside of our home delivery network you can also add any products from our range to your chilled delivery. 

At this stage we only offer home delivery of chilled orders Monday to Friday. Sorry no Saturday or Sunday deliveries. During peak periods like Christmas this delivery window can be extended to ensure all our customer get their deliveries on time.

Chilled items like Cheese or Caviar cannot be delivered to PO Boxes. These items have to be kept at the ideal temperature to ensure they reach you as fresh as when they left our store. 

Yes. You can Click and Collect chilled goods from the following Simon Johnson stores. 

New South Wales

  • Providore’s Market – 24A Ralph St, Alexandria 2015
  • Northbridge Retail Store – Shop 25, 79-133 Sailors Bay Road, Northbridge 2063
  • Woollahra – 55 Queen St, Woollarha 2025

Victoria

  • Simon Johnson Toorak Retail Store – 471 Toorak Rd, Toorak 3142

Western Australia

  • Subiaco Retail Store – 169 Rokeby Rd, Subiaco 6008

Unfortunately your order is not able to be delivered on a public holiday. If your order is placed on a Public Holiday it will not be processed and despatched until the next business day.

Dry Goods Delivery Options

Australia Post is used for any order that is not eligible for Free Delivery or you are outside of the 20km range. 

Please note:  Dairy or chilled items cannot be shipped via Australia Post. Australian post will be calculated upon checkout and the shipping amount added to your order.

You can Click and Collect dry goods from the following Simon Johnson stores. 

New South Wales

  • Providore’s Market – 24A Ralph St, Alexandria 2015
  • Northbridge Retail Store – Shop 25, 79-133 Sailors Bay Road, Northbridge 2063
  • Woollahra – 55 Queen St, Woollarha 2025

Victoria

  • Simon Johnson Toorak Retail Store – 471 Toorak Rd, Toorak 3142

Western Australia

  • Subiaco Retail Store – 169 Rokeby Rd, Subiaco 6008

Dry Goods FAQ

Simon Johnson offer delivery of Dry items using Australia Post which covers most addresses within Australia. You can estimate the time of delivery using the Australia Post Calculator 

Your final shipping charge will be calculated on checkout once you have entered your postode.

Your order will be picked and packed by the Simon Johnson team and given to Australia Post on the next available day. Australia Post offer more information on delivery speeds and coverage here

No. Chilled items like cheese or caviar have to be kept at the ideal temperature to ensure they reach you as fresh as when they left our store. Due to this they can only be delivered if you are inside our Home Delivery Network and not my Australia Post.

You can choose to Click and Collect dry and chilled from your nearest Simon Johnson retail store.

Yes. You can Click and Collect dry doods from the following Simon Johnson stores. While there you can also pickup some delicious cheeses or caviar.

New South Wales

  • Providore’s Market – 24A Ralph St, Alexandria 2015
  • Northbridge Retail Store – Shop 25, 79-133 Sailors Bay Road, Northbridge 2063
  • Woollahra – 55 Queen St, Woollarha 2025

Victoria

  • Simon Johnson Toorak Retail Store – 471 Toorak Rd, Toorak 3142

Western Australia

  • Subiaco Retail Store – 169 Rokeby Rd, Subiaco 6008